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About Official Time Watch

Your trusted experts for Rolex and Omega Watch Repair and Restoration


Who We Are

With over 50 years of experience in the watchmaking industry, we understand the value, appeal, and precision of luxury timepieces. But more than that, we understand what you want out of your restoration. You want security, peace of mind, and exceptional care because your Rolex or Omega is more than a timepiece, it’s a priceless heirloom and a luxurious lifestyle. We help keep it that way.


State-of-the-Art Restoration

More than 50 years ago when our Swiss factory-certified technicians started restoring our client’s watches, we didn’t have the resources we do now. While we still use the traditional expertise and care necessary for aesthetic and functional restoration, we also use the most up-to-date technological advancements to ensure your timepiece is absolutely precise, waterproof, and durable.

The Official Time Watch Promise

We promise to:
  • Treat your luxury timepiece as if it was ours
  • Meet or exceed the standards of the manufacturer
  • Use only genuine replacement parts
  • Offer a two-year warranty on all service repairs
  • Provide free estimates before beginning the restoration
We make sure the precision, aesthetics, parts, and casing are all perfect, or we will start over and restore it all again, guaranteed. We also maintain photographic records of your luxury timepiece throughout the entire process so that we can share the condition with you, update you on the status, and maintain a record of the restoration. 

Top-of-the-Line Security for Your Luxury Time-Piece

From the time we receive your timepiece to the moment when you hold it in your hand, we take every precaution to ensure it’s safe every step of the way. Our thorough quality control is the best in the industry with multi-step timing analysis and testing.

Finally, when we ship your timepiece back to you, we use 100% insured express mail that requires an adult signature. Before we send it off, we will call you to verify the shipping address and make sure you’ll be home to sign for your watch.

Customer Testimonials


I cannot praise you and your colleagues enough for restoring my watch to almost new and so quickly. I’m sure you have received other watches in some very ingenious wrappings but I have to commend your shipping techniques…it was placed in a very nice, padded box and placed in another box for safety, then mailed with care. Thank you again for all the care you have taken with my timepiece and I will refer you highly to my friends.

Sandra, E. – City NC


Just received the return of my Jubilee in the mail Saturday. The polish and repair were beyond expectations! You were professional all the way with regular reports on the watch’s condition, updates on a complicated repair, and the replacement of parts. Most of all, there were no surprises with the cost. I would recommend your service to anyone seeking first rate Rolex service!

James S. – Texas


I can’t thank you enough for the work you did on my Sea-Dweller. I was very hesitant about putting my timepiece in a mailing box but Leo made me feel better about it. I’m so glad I did. Also his watch intelligence on the Rolex brand was phenomenal and broken down in a way I could understand them and my watch that is 30+ years old looks brand new. I will continue you use OTW for all my repair and service needs.

Tim Lawson


9035 S 700 E Suite 100
Sandy, UT 84070