The Servicing Process
We help keep it that way.
Meticulous Care for Exceptional Cleaning
Your luxury timepiece is an extension of your identity, so naturally, you want it to exuberate with magnificence and charm. We take our time with your Rolex timepiece by checkingevery micro imperfections because we believe a single smudge, scratch, or stain is unacceptable, no matter how small or seemingly insignificant. Plus, grime can hide in the smallest crevices, so we detail everything with a painstaking protocol.
Delicate Case Polishing
To ensure impeccable beauty that makes even the oldest watches look brand new, we separate the middle case, bezel, and case back for delicate cleaning of all pieces. With high-quality polishing equipment and ultra-fine techniques specific to Rolex, we bring back the clarity and shine of your timepiece case.
Exceptional Bracelet Refinishing
We specialize in restoring your bracelet’s original finish with only the best, Rolex approved equipment designed for polishing or satin-finishing. This will rejuvenate the shine and luster of the timepiece, regardless of whether it is stainless steel, gold, or platinum. Soon, you will be able to display your timepiece with confident pride because the appearance will be as impeccable as it’s ever been.
Long-Lasting Restoration with a 2-Year Warranty
Our meticulous process ensures your Rolex will last forever and maintain its precision and premium excellence throughout the years. We guarantee all moving parts with a 2-year warranty, so you can have peace of mind knowing your restoration is completed with the utmost care and genuine components.
Get a Free Rolex Restoration Estimate
A Rolex restoration helps you maintain or even increase the value and grandeur of your luxury timepiece, so it’s always worth it. We recommend professional restoration and service intervals every 5 years because the lubrication dries out leading to greater friction on gears and pivots. That’s why we provide a free estimate including a report of suggested services, so you can have peace of mind keeping your valuable timepiece pristine for generations to come.
I cannot praise you and your colleagues enough for restoring my watch to almost new and so quickly. I’m sure you have received other watches in some very ingenious wrappings but I have to commend your shipping techniques…it was placed in a very nice, padded box and placed in another box for safety, then mailed with care. Thank you again for all the care you have taken with my timepiece and I will refer you highly to my friends.
Just received the return of my Jubilee in the mail Saturday. The polish and repair were beyond expectations! You were professional all the way with regular reports on the watch’s condition, updates on a complicated repair, and the replacement of parts. Most of all, there were no surprises with the cost. I would recommend your service to anyone seeking first rate Rolex service!
I can’t thank you enough for the work you did on my Sea-Dweller. I was very hesitant about putting my timepiece in a mailing box but Leo made me feel better about it. I’m so glad I did. Also his watch intelligence on the Rolex brand was phenomenal and broken down in a way I could understand them and my watch that is 30+ years old looks brand new. I will continue you use OTW for all my repair and service needs.