Customer Feedback
Hello Leo, My Rolex was delivered late yesterday and I must say how pleased I was at the appearance. It looks like a new watch. The new end links were the finishing touch, (something I’ve been putting off for far too long) The attention to detail and great communication all add up to a first rate experience, and I would not hesitate recommending Official Time Watch to others I know who wear fine timepieces.
Thank you all for a job well done.
Sincerely, G Green.
ROLEX SERVICE, REPAIR, AIRKING 14000
Fantastic service, perfect communication. Perfect, HIGHLY recommended.
Thanks!!!
I can’t thank you enough. My wife was completely surprised by the watch and the work you did makes it look better than new! Your communications and support during the entire process were a great help. Oh, and the chocolates in the package were a very nice touch.
I will be sending you my own men’s SS circa 1970 Rolex (no date on this one) shortly to have you work your magic on it as well.
My Rolex – Thank you
Dear Leo. The watch looks beautiful. Thank you very much. I would recommend your service to everyone.
Rolex Airking ready to be shipped
Leo, The watch came in today and looks great! I will gladly recommend Official Time Watch. Will send it back to you in another 6 years.
ROLEX SERVICE, REPAIR, DATEJUST 68278
Excellent service all around. Just perfect. A++. Thank you Leo. Very happy client
ROLEX WATCH CLEANING, SERVICE, REPAIR, DATEJUST 16200
Leo is a prince. Prompt, reasonable service, beautiful work. A+++++ all around!
Roth-n-billy – Florida
ROLEX SERVICE, REPAIR, ROLEX DATE 15210
Dear Leo, This is William M. I’m sorry I missed the opportunity to give you the 100 % positive feed back you deserved on ebay. I did not factor in the purchase date compared to the delivery date. I typically do not leave feedback until the end of the 60 days incase something breaks. However I did want you too know you that we were very pleased with your service and your communications and look forward to working with you again in the future.
Joan
The watch is great. Looks fantastic. Thanks so much. Like I said you are my Rolex connection! Please send me the link for the review.
Regards,
ROLEX SUBMARINER
Hello Leo,
My Rolex Submariner arrived today (Nov. 6) as promised. Leo, your service and cost to refurbish my Rolex (purchased 1994) exceeded my expectations. The Submariner looks like the day it was purchased. It is difficult to find a business that is really honest or customer oriented, your watch repair business gets high marks from me for both things. You also kept me informed of the status of my watch, so there were no surprises.
I will not hesitate to refer Official Time Watch. As a matter of fact, a close friend whom recently purchased a pre-owned, pristine Rolex Gold Presidential informed me he plans to send his watch to you for service, when the time comes.
Thank you again.
Customer Testimonials
Leo,
I cannot praise you and your colleagues enough for restoring my watch to almost new and so quickly. I’m sure you have received other watches in some very ingenious wrappings but I have to commend your shipping techniques…it was placed in a very nice, padded box and placed in another box for safety, then mailed with care. Thank you again for all the care you have taken with my timepiece and I will refer you highly to my friends.
Sandra, E. – City NC
Leo,
Just received the return of my Jubilee in the mail Saturday. The polish and repair were beyond expectations! You were professional all the way with regular reports on the watch’s condition, updates on a complicated repair, and the replacement of parts. Most of all, there were no surprises with the cost. I would recommend your service to anyone seeking first rate Rolex service!
James S. – Texas
Leo,
I can’t thank you enough for the work you did on my Sea-Dweller. I was very hesitant about putting my timepiece in a mailing box but Leo made me feel better about it. I’m so glad I did. Also his watch intelligence on the Rolex brand was phenomenal and broken down in a way I could understand them and my watch that is 30+ years old looks brand new. I will continue you use OTW for all my repair and service needs.